FAQs

When are you open? 10am - 5pm Monday to Friday. As I reside nearby, I am prepared to open in the evenings and weekends by appointment. Just message me to arrange this.

I am after a specific product, can you help?  Whilst I stock over 25,000 different products I do have access to many different suppliers and can probably get hold of a specific product for you. Contact me for details of price and expected lead times.

Do you offer discounts? I have a close working relationship with many local art groups and art instructors such as The Leicester Society of Artists, Leicester Sketch Club, Helen Neeve and Barbara , to name but a few. I try and support these by offering discounts to them and their members. I also offer discounts to the NUS.

When can I expect my order to be delivered? All orders placed before 15.30 hours UK time will receive same day dispatch. Once dispatched, a Royal Mail tracking number will be emailed to you.